Frequently Asked Questions
If your question is not here contact us
You can here find some of most common questions about buying products and how to collaborate with Eplast.
The answers given here is in general and only for guidance on choosing the right method, in order to get the exact answers to your questions before ordering and purchasing a product from Eplast be in contact with our experienced experts in the field of supplying and products. Also if you have a question that you don’t see in the questions of this page, you can contacts our experts through the communication paths on the contact page. Eplasts team tries to answer all your questions as quickly as possible and to accompany you in the best possible manner to deliver your product.
How can I be in contact with Eplasts sales office ?
You can be in contacted with our experienced suppliers through various communication paths on our contact page.
Does Eplast give advice for buying products?
Yes, Eplast will give you free advice to buy and order your product.
What should I do to know about the prices of products?
prices depend on the content is different. to notice about better price information please contact our office to find a good offers to buy your needed product.
Which countries can Eplast products be sent to?
Eplast with the help of all international transporting companies, is able to send your orders to all over the world.
Do you want to order a specific product?
Eplast is able to manufacture all types of plastic products and related products according to customers requirements in color, thickness and other important parameters.
how long after ordering the product will be delivered?
The ordering time depends on customers country and inventory. To be noticed about your products delivery contact our suppliers.
What raw materials are used in Eplast manufactured products?
We use worlds best high quality petrochemicals to produce our products.
Is there a possibility to change the order or cancel it ?
Because of the direct collaboration of Eplast with the raw material and related suppliers, the order can be canceled or changed until your order is not gone for producing but before producing you can change or cancel it.
Is it possible to return the purchased product?
Eplast ensures its products quality, universe team has decreased likelihoods of low quality and downtime to zero but still if any malfunctions in products, these failures will be accepted either as a refund or as a replacement.
How do I pay my order?
How to pay the order depends on the type and number of ordered product and also according to the history and customers cooperation. To be notice of paying for your orders you can contact our experts.
Is it possible to send a catalog of products by the company?
Yes. You can send your request by email or contact form on contact page so that the catalog of products will be sent to you.